Legal
Privacy & Data Protection Policy
PRIVACY & DATA PROTECTION POLICY
WHO WE ARE
Tempo Art is operated by:
Tempo Fitness (Pty) Ltd
Registration Number: 2020/895188/07
Trading As: Tempo Art
We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act, 2013 ("POPIA").
This Privacy & Data Protection Policy explains what information we collect, why we collect it, how we use it, and how we protect it.
INFORMATION WE COLLECT
When you interact with Tempo Art, we may collect the following information:
### Information You Provide
### Order Information
When you place an order, we may collect:
### Website Information
When you browse our website, we may collect:
HOW WE USE YOUR INFORMATION
We use your information to process and fulfil orders, deliver products and services, respond to enquiries, provide customer support, manage custom commissions, arrange art lessons and tutoring services, improve our website and customer experience, prevent fraud and abuse, maintain business records, and comply with legal and regulatory obligations.
We only collect and process information that is necessary for legitimate business purposes.
PAYMENT SECURITY
Tempo Art does not store your full payment card details.
Payments are processed securely through approved third-party payment providers.
We do not have access to card numbers, CVV numbers, banking PINs or payment authentication credentials.
DELIVERY PARTNERS
To fulfil your orders, we may share relevant information with courier and logistics partners.
This may include name and surname, contact number, delivery address and order reference information.
Only information necessary to complete delivery is shared.
SERVICE PROVIDERS
We may use trusted third-party service providers to assist with website hosting, payment processing, email communications, analytics and website performance, accounting and bookkeeping services, and legal and compliance requirements.
These providers are required to process personal information securely and confidentially.
MARKETING COMMUNICATIONS
If you subscribe to our newsletter or marketing communications, we may send product announcements, promotions and special offers, new artwork releases, educational content, and event or exhibition notifications.
You may unsubscribe at any time using the unsubscribe link provided in communications or by contacting us directly.
COOKIES
Our website uses cookies and similar technologies to improve website performance, remember user preferences, enhance customer experience, and analyse website usage and performance.
You may disable cookies through your browser settings; however, some website functionality may be affected.
HOW WE PROTECT YOUR INFORMATION
Tempo Art takes reasonable technical and organisational measures to safeguard personal information against unauthorised access, loss, misuse, disclosure, alteration and destruction.
While we take reasonable precautions to protect personal information, no internet-based system can be guaranteed to be completely secure.
HOW LONG WE KEEP INFORMATION
We retain personal information only for as long as necessary to provide our products and services, complete transactions, maintain business and accounting records, and meet legal and regulatory obligations.
Information that is no longer required will be securely deleted or anonymised where reasonably practical.
YOUR RIGHTS
In terms of POPIA, you may request access to your personal information, request correction of inaccurate information, request deletion of information where legally permissible, object to certain processing activities, withdraw consent where applicable, and lodge a complaint with the Information Regulator.
Requests may be submitted using the contact details provided below.
CHILDREN'S PRODUCTS AND SERVICES
Tempo Art offers educational products and services, including colouring books, children's books, art lessons and tutoring.
Where information relating to minors is required, we expect such information to be provided by a parent, guardian or authorised adult where applicable.
CHANGES TO THIS POLICY
Tempo Art may update this Privacy & Data Protection Policy from time to time.
Any changes will be published on this page and will become effective upon publication.
Continued use of our website constitutes acceptance of any updated version of this policy.
CONTACT US
For questions regarding privacy, personal information, POPIA requests, corrections, objections or complaints, please contact:
Tempo Fitness (Pty) Ltd t/a Tempo Art
Email: sales@tempo-art.com
Website: www.tempo-art.com
South Africa
If you believe your personal information has not been handled appropriately, you may lodge a complaint with the Information Regulator of South Africa.